Privacy policy

Last updated: January 2025
Company: Trafni Inc
Website: vorticelle.com

This Privacy Policy describes how Trafni Inc (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit or make a purchase from vorticelle.com, or otherwise interact with our services.
We comply with applicable privacy laws and Shopify Payments requirements.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by Shopify Payments; we do not store credit card numbers)

b. Order Information

  • Products purchased

  • Order history

  • Transaction amounts

  • Billing and shipping details

c. Device Information

Automatically collected via cookies, log files, tags, and pixels:

  • IP address

  • Browser type

  • Operating system

  • Time zone

  • Browsing history on our site

d. Cookies

We use cookies to:

  • Keep your shopping cart active

  • Improve user experience

  • Analyze website traffic

You may disable cookies in your browser settings, but this may affect functionality.

2. How We Use Your Information

We use your personal data for:

  • Order processing & fulfillment

  • Payment verification and fraud prevention (Shopify Payments requires this)

  • Shipping updates and customer service

  • Improving website performance

  • Marketing communications (only if you opt in)

  • Compliance with legal obligations (tax, accounting, fraud prevention)

3. Sharing Your Information

We share your information with trusted partners necessary to run our business:

a. Shopify

Our store is hosted on Shopify Inc.
Your personal data is stored securely through Shopify's infrastructure.

b. Shopify Payments / Third-Party Payment Providers

Used for payment processing and identity verification.
These providers may collect or receive information for fraud prevention and regulatory compliance.

c. Logistics Providers

To deliver your order.

d. Legal Compliance

We may share information if required by:

  • Law enforcement

  • Court order

  • Tax authorities

We never sell customer data to third parties.

4. Data Protection & Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encrypted data transmission (HTTPS/SSL)

  • PCI-DSS compliant payment processing

  • Restricted data access

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Correct or update your data

  • Request deletion of your data

  • Opt-out of marketing emails

  • Request a copy of your data

To exercise these rights, contact:
📧 support@vorticelle.com

6. Data Retention

We retain your order information for legal, tax, and accounting purposes, typically for at least 5 years, unless a longer period is required by law.

7. Minors

Our website is not intended for individuals under 16.
We do not knowingly collect children's data.

8. Contact Information

If you have questions or complaints related to privacy:

Trafni Inc
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: support@vorticelle.com